Enterprise

Virtual Agent Grand Ecommerce

Dedicated solution for marketplaces and online stores with high volumes. Separate servers, unlimited scalability, custom integrations.

For Businesses with High Volumes

When you have thousands of products, millions of visitors and complex e-commerce needs, you need a virtual agent that can handle it. Our Grand Ecommerce solution offers exactly that: power, scalability and enterprise-level customization.

Dedicated Servers

Database and separate infrastructure, specifically sized for your traffic and data volume.

Unlimited Scalability

Growing? We grow too. The infrastructure automatically adapts to your traffic needs.

Custom Integrations

We connect the agent directly to your systems: ERP, CRM, inventory management, payment platforms.

Catalog Management

The agent knows every product, price, stock and variant. Answers instantly to any question about the catalog.

Pre & Post Sales Support

From "What size should I choose?" to "Where is my package?" - the agent manages everything.

Advanced Security

Protection against sensitive info and integrated anti-abuse systems.

Use Cases

Marketplaces

eMAG, OLX, Fashion Days and similar platforms with thousands of products from many sellers.

Large Online Stores

Retailers with extensive catalogs and high volumes of traffic and orders.

B2B Distributors

Sales platforms for business clients with differentiated prices and corporate accounts.

Custom Solutions

Custom Virtual Agent

For situations that exceed the standard functionalities of Agent PRO.

When do you need a Custom Agent?

Agent PRO covers over 90% of needs. A Custom Agent becomes necessary only in these situations:

  • Access to internal databases The agent must read/write to your systems (ERP, CRM, stocks)
  • Automatic order processing Placing, modifying or canceling orders directly by the agent
  • Document generation Invoices, contracts, reports generated automatically and sent to the client
  • Dedicated infrastructure (Enterprise) Private servers, sensitive data, thousands of daily users
  • Special integrations External APIs, payment systems, notifications in other platforms

What can a Custom Agent do?

A custom agent is not limited to conversations — it can replace entire processes:

Manages clients
Checks live stocks
Sends emails
Generates PDFs
Schedules meetings
Processes payments
Accesses sites
Complex automations
A Custom Agent can replace tens or even hundreds of employees in repetitive processes.
Not sure if you need a Custom Agent?

If you don't find yourself in the situations above, Agent PRO is probably sufficient for you. Companies that do not wish to offer the agent sensitive information and do not need special integrations fit perfectly with Agent PRO.

Want to discuss a custom solution?

Talk to our virtual agent right now! Tell it what needs you have, give it your contact details, and our team will contact you with a detailed proposal — including technical specifications and costs.

See Agent PRO