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Enterprise

Virtual Agent for Institutions & Government

Solutions for city halls, ministries and public institutions. Maximum security, GDPR compliance and dedicated servers.

Efficient Communication with Citizens

Public institutions receive hundreds of similar questions daily. Our virtual agent responds instantly, 24/7, to any question about services, documents, procedures and deadlines - freeing up staff for more important activities.

Maximum Security

Dedicated servers, end-to-end encryption and government-level security protocols.

GDPR compliance

Dedicated servers, end-to-end encryption and government-level security protocols.

24/7 AI Support

Dedicated servers, end-to-end encryption and government-level security protocols.

Multilingual

Dedicated servers, end-to-end encryption and government-level security protocols.

Knowledge of Legislation

The agent is trained on legislation, procedures and forms specific to the institution.

Reports & Analysis

Understand what citizens ask most often to improve services.

Where Does It Apply?

City Halls

Information about taxes, documents, urbanism, civil status, permits.

Ministries

Answers to questions about legislation, programs and public services.

Courts

Information about procedures, deadlines, cases and appointments.

Public Hospitals

Appointments, info about wards, necessary documents for admission.

Personalized Solutions

Every institution has unique needs. We offer implementations adapted to the size, traffic and specific security requirements.

Initial Setup from several thousand €
Monthly Cost from 500€/month
Custom Solutions

Custom Virtual Agent

For situations that exceed the standard functionalities of Agent PRO.

When do you need a Custom Agent?

Agent PRO covers over 90% of needs. A Custom Agent becomes necessary only in these situations:

  • Access to internal databases The agent must read/write to your systems (ERP, CRM, stocks)
  • Automatic order processing Placing, modifying or canceling orders directly by the agent
  • Document generation Invoices, contracts, reports generated automatically and sent to the client
  • Dedicated infrastructure (Enterprise) Private servers, sensitive data, thousands of daily users
  • Special integrations External APIs, payment systems, notifications in other platforms

What can a Custom Agent do?

A custom agent is not limited to conversations — it can replace entire processes:

Manages clients
Checks live stocks
Sends emails
Generates PDFs
Schedules meetings
Processes payments
Accesses sites
Complex automations
A Custom Agent can replace tens or even hundreds of employees in repetitive processes.
Not sure if you need a Custom Agent?

If you don't find yourself in the situations above, Agent PRO is probably sufficient for you. Companies that do not wish to offer the agent sensitive information and do not need special integrations fit perfectly with Agent PRO.

Want to discuss a custom solution?

Talk to our virtual agent right now! Tell it what needs you have, give it your contact details, and our team will contact you with a detailed proposal — including technical specifications and costs.

See Agent PRO